Tru By Hilton Syracuse-Camillus
What Guests Say
The staff woke me up about noises from a dog (I didn’t have a dog) then house keeping woke me again twice about wanting my room which it wasn’t time to check out. While I was at an appointment I was called to come a take my stuff from the room because it was needed for other persons.they charged me an additional $159.86 for the room, which I got extension to stay in. The experience was horrible I felt targeted and violated
Yaneke
June 2024
Breakfast was basic but good quality. The pancake maker looked interesting but was not working at the time. Location was great for us with lots of restaurant options within walking distance. Rooms small but clean and comfortable. We had small children with us to the basketball court and the games in the lobby kept them busy.
John
January 2024
Amazing friendly staff who were super helpful and happy to see you upon arrival. The gym was fantastic and super fun for basketball, volleyball and just taking a ball around. Surprisingly much more enjoyable than a pool. Snacks and iced tea and coffee stations were well stocked.
Belle
August 2023
Lots of tables and chairs were in the lobby, as well as some Entertaining toys for kids. Very clean premises. Coffee, tea and other beverages always available in the lobby at no charge.
Jeanne
August 2023
Great staff
David
May 2024
Nice design, great bed and shower, room on compact side but very practical. Great breakfast if you like prefer a sweet-tasting start.
Jac
October 2024
We were traveling with teenage girls, yes God bless us all, they LOVED the game area! It was a total win, they enjoyed hanging out there at night together when we returned back to the hotel. And we could sit nearby in a sitting area while they played , fuse-ball, giant jenga etc. it was a very cool space.
Rachel
April 2024
Clean, modern hotel with all the amenities. Good location close to various restaurants, the costco and a gas station. Breakfast was enjoyable and the staff were all very friendly and helpful. Would stay again.
Belinda
July 2024
The genuine friendliness and eagerness to help of the staff, was exceptional. The breakfast area kept spotless and instantly replenished when needed. We were safe and welcomed during our (second) stay at your hotel
Joseph
August 2024
The room was clean and comfortable. The breakfast was good. The common space was nice. All rooms are non-smoking.
Mysv
June 2024
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